Privacy Policy

Effective Date 2018

 

Helen Jon ("we" or "us") recognizes that you care how information about you is collected on our website, used, and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for http://www.helenjon.com (the “Site). Please review our Terms & Conditions which also govern your use of the Site. Please be advised that the practices described in this Privacy Policy apply only to information gathered through the Site and, where applicable, through our Customer Service Department in connection with the Site.

Personal Information We Collect

We collect and store information that you enter into the Site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we may collect and store some or all of the following information that you provide: your name, billing address, shipping address, email address, and/or telephone number.This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with the Site.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” 

Also, like many Web sites, we use "cookies", which are files stored on your computer’s hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves the Site without checking out. Cookies are not used on the Site to store your account information; this information is stored securely on the Site’s server. When you log in at the Site with your username and password, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of the Site. Cookies are also used to track the identity of the Web site you visited immediately prior to visiting the Site; otherwise, we do not track information about your use of other Web sites. Most browsers accept cookies automatically but allow you to disable them. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org/. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on the Site. We also may collect and store information about you that we receive from other sources, to enable us to provide product recommendations and special offers that we think will interest you.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with the best shopping experience.

We've implemented and use Display Advertising. The Google Analytics features we've implemented based on Displayed Advertising is known as Remarketing. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our Websites.

Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Sharing Your Personal Information

We do not share with others, or sell or rent to others, any Personal Information that you provide to us through the Site or through our Customer Service Department, except with your consent or as described in this Privacy Policy.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy/. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to limit our liability and to protect the rights, property or safety of Helen Jon, or any of our respective affiliates, business partners, customers or others.

Finally, as with any company, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the event that Helen Jon, or substantially all of our respective assets, are acquired by a third party, such information may be one of the transferred assets (unless the information was collected under a previous Privacy Policy that did not permit such disclosure). Under such circumstances, Helen Jon, as the case may be, would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy.  You will be notified via email or prominent notice on our site of a change in ownership or control of your personal information.  Nothing in this Privacy Policy is intended to interfere with an ability to transfer all or part of Helen Jon’s business assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. 

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising on these sites by clicking the following links:

   FACEBOOK - https://www.facebook.com/settings/?tab=ads

   GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to the United States.

What Steps Are Taken to Keep Personal Information Secure? 

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through the Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Service Department.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

How Can I Access, Correct and Update Personal Information?

You can access, correct and update certain personal information that you have provided to us by signing into "My Account" and clicking on "Edit Billing Info."

Is Information Collected from Children?

Protecting the privacy of children is important to us.  The Site is a general audience website and is not directed for use by children under the age of 13. We do not intend to collect personal information from anyone whom we actually know is under the age of 13. If you are under the age of 13, you should not provide any personal information to us and you should use the Site only with the involvement of a parent or guardian. Also, we do not send emails to anyone who tells us that they are under 13 without the specific consent of their parents. 

What Happens When I Link to or from Another Web Site?

The Site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave the Site and to read the privacy policies of each and every Web site that you visit.  This does not mean that we endorse these websites.  We do not make any representations or warranties about any website that you may access through this website.  They are independent from us, and we have no control over, or responsibility for, their information, policies, or activities. 

If you have accessed the Site through a link from certain of our advertising or marketing partners, the Site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy.

What About Contests and Sweepstakes?

When we run a contest or sweepstakes relating to the Site, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.

What About Online Surveys?

We may from time to time conduct on-line surveys. When you complete an online survey, we may ask for certain information including your age, zip code, shopping habits, email and/or mailing address. This information will be treated in accordance with this Privacy Policy.

How Will I Be Informed About Changes Regarding This Privacy Policy?

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make any material changes to this Privacy Policy, we will post a notice on the Site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check the Site periodically to see if any recent changes to this Privacy Policy have occurred.

Can I Indicate Whether or Not I Want to Receive Promotional Communications?

You will have an opportunity to remove yourself from lists by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you.

Please note that if you order online, we will still send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@helenjon.com or by mail at the address below:

Helen Jon
Pine Ridge Business Park
8251 Melrose Drive
Lenexa, KS 66214

 

Acceptance

 

By using this website, you accept the policies set forth in this Privacy Policy.

 

Last updated on September 13, 2018