Wholesale Account Specialist
LOCATION: Corporate Headquarters: Lenexa, KS
Hourly Position, 40 hours/week, 8:30 AM - 5:30 PM Monday - Friday
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Responsibilities
- Answer incoming Sales Rep and customer calls and emails
- Work with designated Sales Reps to meet and exceed wholesale customer service expectations
- Process incoming orders, check stock availability, and invoice orders
- Provide friendly and knowledgeable first-class customer service
- Process customer returns and exchanges according to department policies
- Provide customer and Sales Rep feedback to management to improve customer experience
- Assist Management and the Warehouse Team as needed
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Required Skills
- Minimum of 2 years of customer service experience
- Microsoft Office competence
- Computer proficiency
- Ability to meet deadlines with attention to details
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Preferred Skills and Experience
- Customer service experience in apparel industry
- Wholesale shipping and receiving experience
- Apparel sales experience
- Sales software experience
- Love of fashion and passion for customer satisfaction
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We Offer:
- Insurance Benefits: Medical, Dental, Vision, Flexible Spending Account
- 401K
- Paid holidays and vacation
- Generous employee discount
- Paid philanthropy time
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To apply, send resume to Barb@helenjon.com