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LOCATION: Corporate Headquarters: Lenexa, KS

Hourly Position, 40 hours/week, 8:30 AM - 5:30 PM Monday - Friday

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Responsibilities

  • Answer incoming Sales Rep and customer calls and emails
  • Work with designated Sales Reps to meet and exceed wholesale customer service expectations
  • Process incoming orders, check stock availability, and invoice orders
  • Provide friendly and knowledgeable first-class customer service
  • Process customer returns and exchanges according to department policies
  • Provide customer and Sales Rep feedback to management to improve customer experience
  • Assist Management and the Warehouse Team as needed

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Required Skills

  • Minimum of 2 years of customer service experience
  • Microsoft Office competence
  • Computer proficiency
  • Ability to meet deadlines with attention to details

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Preferred Skills and Experience

  • Customer service experience in apparel industry
  • Wholesale shipping and receiving experience
  • Apparel sales experience
  • Sales software experience
  • Love of fashion and passion for customer satisfaction

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We Offer:

      • Insurance Benefits: Medical, Dental, Vision, Flexible Spending Account
      • 401K
      • Paid holidays and vacation
      • Generous employee discount
      • Paid philanthropy time

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To apply, send resume to Barb@helenjon.com

 

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